What is the check-in and check-out policy at Wish Serrano Resort?
Check-in is at 14:00 and check-out is by 12:00.
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Wish Serrano Resort, Gramado
68US$
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Key details
About Resort
Av. Das Hortencias, 1480,
Gramado,
Brazil,
95670000,
Rio Grande do Sul
- Close to Orchids Park
Great
8.7
8.4
4.7
Loved by guests
"Excellent food and drink in the hotel."
"The kids activities and entertainment was amazing!!"
"Good location in the center, within walking distance of many restaurants"
Wish Serrano Resort is a 5-star hotel featuring a bar, private parking, a garden, and a
Rooms & Amenities
The 268 rooms at Wish Serrano Resort are equipped with minibars, flat-screen TVs, and air conditioning. Certain units include a seating area and
Dining Options
Dining options include four on-site restaurants serving a variety of cuisines, including prime cuts at
Leisure & Activities
Leisure activities encompass both an indoor heated pool and a non-heated outdoor pool, along with a fitness center and a
Services & Local Attractions
Wish Serrano Resort features
Must-do experiences
- Visit the Casa do Colono for local artisanal foods and crafts.
- Stop by Praça das Etnias for a taste of international cuisines.
- Explore the hidden beauty of the Rota do Sol scenic drive.
- Don't miss the chocolate shops on Rua Coberta for sweet treats.
- Try the famous Truta (trout) at Restaurante Cassino Gramado.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room Annex
2 persons
23 m²
1 Single Bed or 1 Double Bed
Shower
Heating
room details
Premier Room Balcony
2 persons
25 m²
1 King-size bed
Shower
Heating
room details
Family Room
2 persons
33 m²
1 Double bed
Shower
Heating
room details
Junior Suite Balcony
2 persons
36 m²
1 Double bed
Shower
Heating
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Tennis court
- Billiard tables
- Table tennis
- Archery
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Karaoke
- Entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Wish Serrano Resort offers an enticing blend of traditional and contemporary dining experiences, showcasing flavorful dishes inspired by Italian, Argentinian, and local cuisines. Each restaurant is designed to create a cozy atmosphere for families and couples alike, making every meal a celebration of taste and conviviality.
GARDA CAFÉ
Breakfast Café
Ambiance
Family-friendly and Traditional
Key Offerings
Start your day with a variety of gluten-free and dairy-free options at Garda Café, where the warm, inviting space sets the tone for relaxed morning conversations and hearty meals.
Reservation
no
Open for breakfast from 6:00 AM to 10:30 AM (11:00 AM on weekends)
FORNERIA SERRANO
Italian
Ambiance
Family-friendly and Traditional
Key Offerings
At Forneria Serrano, guests can indulge in traditional Italian delights, including a range of vegetarian options, in a cozy environment perfect for enjoying lunch or dinner with loved ones.
Reservation
no
Open for lunch and dinner from 12:00 PM to 11:00 PM daily
THE GRILL
Argentinian and Brazilian BBQ
Ambiance
Family-friendly, Traditional, and Romantic
Key Offerings
The Grill offers a delightful experience of local and grilled specialties, with a focus on the vibrant flavors of Argentinian and Brazilian cuisines, ideal for lunch or an intimate dinner.
Reservation
no
Lunch from 12:00 PM to 3:00 PM and Dinner from 7:00 PM to 11:00 PM (Sunday dinner until 9:00 PM)
Location
Av. Das Hortencias, 1480,
Gramado,
Brazil,
95670000,
Rio Grande do Sul
Map view
Av. Das Hortencias, 1480,
Gramado,
Brazil,
95670000,
Rio Grande do Sul
City landmarks
Park
Mini Mundo
750 m
Mall
Rua Coberta
650 m
Theme Park
Aldeia do Papai Noel
1.0
km
Landmark
Black Lake
1.5
km
Landmark
Lago Negro
1.7
km
Store
Casa do Colono
1.2
km
Landmark
Trem Maria Fumaca
620 m
Amusement Park
Child Square
910 m
Landmark
Estatua do Maestro Eleazar de Carvalho
1.0
km
Landmark
Museu do Sapato
1.2
km
Landmark
Master Key Escape Game
920 m
Nearby
Church
Igreja Matriz Sao Pedro Apostolo
460 m
Square
Praca Major Nicoletti
360 m
Avenida Borges de Medeiros 2659
Fonte do Amor Eterno
490 m
Square
Etnias Square
240 m
Avenida das Hortensias Centro
Rotula das Bandeiras
370 m
Avenida Borges de Medeiros 2497
Mundo de Chocolate
230 m
Mall
Caminho das Estrelas
360 m
Church
Relogio Church
170 m
Avenida das Hortensias 5382 Estrada Gramado-Canela
O Reino do Chocolate
330 m
Rua Emilio Sorgetz Centro
A Rua Torta de Gramado
320 m
Museum
Memorial Casa Italiana
220 m
R. Leopoldo Rosenfeld
Joaquina Rita Bier Lake
590 m
Museum
Museu do Festival de Cinema de Gramado
370 m
Rua Sao Pedro 369 Centro
Dr. Carlos Nelz Arts Museum
490 m
Avenida das Hortensias Centro
Mirante do Belvedere
300 m
Public Building
Municipal Centre of Culture
530 m
Church
Igreja Metodista
560 m
Gallery
Galeria Arte12b
570 m
Public Building
Prefeitura Municipal de Gramado
500 m
Restaurants
Cantina Pastasciutta
330 m
Avenida Borges de Medeiros 2083 Centro
C est Mieux de la Foundue
100 m
Rua Angelo Bisol 223
Forneria di Como
110 m
Avenida das Hortensias
Frontera Sur
120 m
Avenida das Hortensias 1480
Malbec Restaurante
320 m
Avenida Borges de Medeiros 2101
Restaurante Santa Colina
100 m
Rua Angelo Bisol Esquina De Cima da Rua Torta
Imperio Gramado Restaurante
100 m
Rua Angelo Bisol No 260 Centro
Chateau de La Fondue
260 m
Rua Coronel Joao Correa 101 Centro
Explore Gramado
Explore Gramado
Mini Mundo
9 minutes' walk
Miniature park featuring detailed replicas of famous landmarks, perfect for all ages to appreciate art and engineering.
Rua Coberta
8 minutes' walk
Charming covered street lined with shops and cafés, ideal for leisurely strolls and enjoying local culture.
Aldeia do Papai Noel
13 minutes' walk
Theme park dedicated to Christmas with festive decorations and activities, a delightful experience for families and children.
Black Lake
19 minutes' walk
Scenic lake surrounded by lush forests, perfect for picnics, walking trails, and peaceful boat rides.
C est Mieux de la Foundue
2 minutes' walk
Cozy eatery specializing in fondue, offering a warm atmosphere and rich, savory dishes ideal for couples.
Malbec Restaurante
4 minutes' walk
Steakhouse known for its excellent cuts of meat and a rustic ambiance, popular among those seeking local flavors.
Master Key Escape Game
12 minutes' walk
Interactive escape room experiences that provide fun challenges for friends or families looking for excitement.
Child Square
11 minutes' walk
Family-friendly area featuring play equipment and attractions, perfect for kids to enjoy outdoor fun.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Logan
United Kingdom,
January
2025
7.8/10
I had a mixed experience at this hotel. On one hand, we were treated like royalty with an unexpected upgrade and the food was delightful. The location is fantastic, making it easy to explore the area. However, the service left much to be desired, especially during a few hiccups in our stay. Overall, it was a comfortable experience, but there is room for improvement.
Rooms
7.0
The rooms were spacious and well-furnished, although they felt slightly dated.
Service
6.0
While some staff were attentive, there were notable lapses in communication that disrupted our stay.
Location
9.0
The hotel is perfectly situated, just a short walk from vibrant attractions.
Dining
9.0
The food was excellent and the variety covered many tastes, making dining an enjoyable experience.
Facilities
8.0
The facilities met our needs well, although there could be enhancements to elevate the experience.
Emily
United Kingdom,
November
2024
8.6/10
I recently enjoyed a week at Serrano Resort and it was an unforgettable experience. The hotel's infrastructure is remarkable, perfect for a honeymoon or family vacation. The restaurant serves outstanding food, but my room had an unpleasant smell that detracted from the overall comfort. While the price was on the higher side, the quality of the amenities made it worth it, although I would suggest checking the room beforehand.
Rooms
7.0
The room I stayed in was not in the best condition, with an odd smell which impacted my comfort.
Service
9.0
The staff were pleasant and attentive, ensuring that my needs were met during my stay.
Location
9.0
The hotel is in an excellent location, just a short distance from the main street, making it convenient for shopping and exploring.
Dining
Facilities
9.0
The overall facilities were very impressive and well-maintained, adding to the resort experience.
Janet
United Kingdom,
November
2024
9.0/10
My stay at the hotel was truly wonderful! The location in the center of Gramado makes it super convenient, and the multiple on-site dining options saved us from long waits in town. The room was very comfortable and had everything we needed. However, the noise from the elevator could be bothersome at times. Overall, this place offers excellent amenities, and I would happily come back.
Rooms
8.0
The room was spacious, comfortable, and well-equipped. The furniture is of excellent quality and very well maintained.
Service
9.0
The service was really attentive and helpful, adding to the overall positive experience.
Location
9.0
The hotel is right in the heart of the city, which is very convenient for exploring Gramado.
Dining
10.0
The dining options were amazing! With four unique restaurants, the food was varied and delicious, catering to various tastes.
Facilities
9.0
The hotel features great amenities, including multiple pools and a fantastic spa that enhances the overall relaxation experience.
Lily
United Kingdom,
October
2024
8.6/10
I had a wonderful experience at the hotel, enjoying the charming ambiance and cozy atmosphere. The location was great, just a short taxi ride from the bus terminal, making it convenient after a long journey. The staff was incredibly attentive and went out of their way to assist us, especially when we had an issue with our room and car. However, while the breakfast buffet was excellent, the dining options could be limited during certain hours, and I found the rooms a bit outdated despite being comfortable.
Rooms
7.0
The rooms were extremely comfortable and well-equipped for a pleasant winter experience, though they felt a bit outdated.
Service
10.0
The service was incredibly attentive and helpful, with staff eager to resolve any issues.
Location
9.0
The hotel is conveniently located, just a short taxi ride from the bus terminal and within walking distance to downtown Gramado.
Dining
8.0
The breakfast buffet was amazing, offering a wide range of options, although the dining experience could feel a bit limited during certain hours.
Facilities
9.0
The facilities were well-maintained and inviting, providing a cozy atmosphere throughout the hotel.
Leo
United Kingdom,
September
2024
7.6/10
I had an overall enjoyable stay at this hotel in Gramado. The location was perfect for exploring the city, and the variety of dining options kept us well-fed without the hassle of long waits outside. However, my experience was slightly dampened by some issues with the service and house keeping. The combination of a lovely atmosphere and good amenities made it a worthwhile visit.
Rooms
7.0
The room was clean and comfortable, but I did have some trouble with the air conditioning. It was either too cold or noisy, so I ended up turning it off.
Service
5.0
The service had its ups and downs. While some staff were helpful, I faced an awkward situation at the front desk that wasn't well-handled, taking away from the overall experience.
Location
9.0
The location is fantastic! It's within walking distance to most attractions in the city, making it easy to explore with little hassle.
Dining
8.0
There was a great selection of dining options on-site, and we enjoyed trying different cuisines. This is a real plus if you want to avoid waiting in crowded restaurants outside.
Facilities
9.0
The hotel facilities, including the hot pool and spa, were excellent. I particularly enjoyed the time I spent at the spa, which was a perfect way to unwind.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at BRL 45 per day.
Internet
is available in public areas for free.
Breakfast
At the hotel Wish Serrano Resort guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
Spanish
Year renovated:
2011
Number of floors:
4
Number of rooms:
120
Former name
Serrano Resort
FAQs
About Wish Serrano Resort
How far is Wish Serrano Resort from Hugo Cantergiani Regional Airport?
The hotel is located 70 km from Hugo Cantergiani Regional Airport.
What dining options are available at Wish Serrano Resort?
The hotel features four on-site restaurants offering a range of cuisines including vegetarian and Brazilian specialties.
Does Wish Serrano Resort offer free breakfast?
A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
What are some of the nearby attractions to Wish Serrano Resort?
Nearby attractions include Mini Mundo (1 km), Saint Peter's Church (0.5 km), and Festivals Palace (1 km).
What recreational facilities does Wish Serrano Resort offer?
Guests can enjoy an indoor pool, outdoor pool, fitness center, sauna, tennis court, and a Kids Club.
Is Wi-Fi available at Wish Serrano Resort?
Free Wi-Fi is available throughout the hotel.
Does Wish Serrano Resort have parking facilities?
Private parking is available on-site for 45 BRL per day, and reservation is not needed.
What room amenities can guests expect at Wish Serrano Resort?
Rooms include air conditioning, a flat-screen TV with satellite channels, a minibar, and a private bathroom with complimentary toiletries.
What wellness services does Wish Serrano Resort provide?
The hotel offers a full-service spa with massages, body treatments, and facials.
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