Wish Serrano Resort Gramado, Gramado ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

Wish Serrano Resort boasts extensive amenities including a spa, wellness center, and private parking. This 5-star family-friendly hotel offers a diverse culinary experience with four on-site restaurants, alongside comfortable accommodations near surrounding mountain views.

Rooms & Amenities

Rooms at Wish Serrano Resort offer flat-screen TVs with satellite channels, minibars, and complimentary WiFi. Each of the 268 accommodations features air conditioning, with certain rooms including seating areas for relaxation after a busy day.

Dining Options

Dining options include Forneria Serrano, specialized in Italian cuisine, and The Grill, offering prime meats. Guests can also enjoy casual meals at Garda Café or drinks and snacks at Maggiore Lounge.

Leisure & Activities

Leisure activities at Wish Serrano encompass an indoor pool heated to 32°C, a non-heated outdoor pool, and a fitness center. Additional amenities include a Kids Club and various games such as billiards and table tennis.

Business & Services

The hotel features extensive business facilities including 11,115 square feet of conference space and a meeting room. Guests will also find a 24-hour front desk, concierge services, and a range of children's services.

“The hotel's location allows easy access to both the stunning mountain views and the vibrant downtown area, making it perfect for adventure seekers and those wanting to explore local attractions.”view full review

View resort on map

“An excellent venue with great amenities and services!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Private parking is possible on site at BRL 45 per day.

Wireless internet is available in public areas for free.

Other information

At the hotel Wish Serrano Resort guests are invited to a full breakfast served for free.

There are no cribs provided in a room.

Pets are allowed on request.

Year renovated:2011

Number of floors:4

Number of rooms:212

Former name

Serrano Resort

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Annex Double Room

Max:

2 persons

250 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Annex Triple Room

Max:

3 persons

250 sq. feet

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Triple Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Gramado2000 ft

Airports

Hugo Cantergiani Regional (CXJ) 40.7 mi

Salgado Filho (POA) 68.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Kids Club!

I was incredibly impressed with the children's amenities at Wish Serrano Resort. My 8-year-old loved the kids club, where the entertainers kept him engaged with fun activities. It made our stay so much easier and enjoyable, especially during the rainy days.

W.Margaret. United States, 2024-05-15Read full review on

Delicious Breakfast Buffet

The breakfast buffet was a highlight of our stay! With a wide variety of options available, it catered to everyone's tastes in our family. I even managed to get an early breakfast one morning before hours, and the staff was so accommodating!

Diana.W. Canada, 2024-07-10Read full review on

Relaxing Spa Escape

I treated myself to a spa day at the hotel, and it was fantastic. The massage I received was rejuvenating and really worth it after a busy day exploring. I absolutely recommend taking some time to unwind at the spa.

John.M. Australia, 2024-09-22Read full review on

Comfortable and Spacious Rooms

Our family room was spacious and had all the necessary amenities. The comfortable beds and quality furniture made our restful nights so pleasant. It really added to the enjoyment of our stay!

Mary.Diana. United Kingdom, 2024-11-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Hiking
Tennis court
Pool tables
Table tennis
Archery
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Karaoke
Entertainment
Garden area
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

Map view

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

City landmarks

Parks

Mini Mundo

2500 ft

Mall

Rua Coberta

2200 ft

Amusement & Theme Parks

Aldeia do Papai Noel

3400 ft

Rua a Renner S/N

Black Lake

5000 ft

R. A. J. Renner - Bairro Lago Negro

Lago Negro

1.0 mi

Store

Casa do Colono

4000 ft

Rua Madre Veronica 250 Sala 104

Trem Maria Fumaca

2100 ft

Amusement Park

Child Square

3000 ft

Avenida Borges de Medeiros Rua Pedro Benete

Estatua do Maestro Eleazar de Carvalho

3400 ft

Avenida das Hortensias 3.549 Avenida Central

Museu do Sapato

3800 ft

Avenida Borges de Medeiros 3088 Praca dos Relogios

Master Key Escape Game

3100 ft

Nearby

Church

Igreja Matriz Sao Pedro Apostolo

1600 ft

Square

Praca Major Nicoletti

1200 ft

Avenida Borges de Medeiros 2659

Fonte do Amor Eterno

1700 ft

Square

Etnias Square

800 ft

Avenida das Hortensias Centro

Rotula das Bandeiras

1300 ft

Avenida Borges de Medeiros 2497

Mundo de Chocolate

800 ft

Mall

Caminho das Estrelas

1200 ft

Church

Relogio Church

600 ft

Avenida das Hortensias 5382 Estrada Gramado-Canela

O Reino do Chocolate

1100 ft

Rua Emilio Sorgetz Centro

A Rua Torta de Gramado

1100 ft

Museums

Memorial Casa Italiana

800 ft

R. Leopoldo Rosenfeld

Joaquina Rita Bier Lake

2000 ft

Museums

Museu do Festival de Cinema de Gramado

1300 ft

Rua Sao Pedro 369 Centro

Dr. Carlos Nelz Arts Museum

1700 ft

Avenida das Hortensias Centro

Mirante do Belvedere

1000 ft

Public Building

Municipal Centre of Culture

1800 ft

Church

Igreja Metodista

1900 ft

Gallery

Galeria Arte12b

1900 ft

Public Building

Prefeitura Municipal de Gramado

1700 ft

Restaurants

Cantina Pastasciutta

1100 ft

Avenida Borges de Medeiros 2083 Centro

C est Mieux de la Foundue

400 ft

Rua Angelo Bisol 223

Forneria di Como

400 ft

Avenida das Hortensias

Frontera Sur

400 ft

Avenida das Hortensias 1480

Malbec Restaurante

1100 ft

Avenida Borges de Medeiros 2101

Restaurante Santa Colina

400 ft

Rua Angelo Bisol Esquina De Cima da Rua Torta

Imperio Gramado Restaurante

400 ft

Rua Angelo Bisol No 260 Centro

Chateau de La Fondue

900 ft

Rua Coronel Joao Correa 101 Centro

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

7.2

Location

9.0

Service

7.8

Dining

8.8

Logan

United Kingdom, January 2025

7.8/10

I had a mixed experience at this hotel. On one hand, we were treated like royalty with an unexpected upgrade and the food was delightful. The location is fantastic, making it easy to explore the area. However, the service left much to be desired, especially during a few hiccups in our stay. Overall, it was a comfortable experience, but there is room for improvement.

Rooms

7.0

The rooms were spacious and well-furnished, although they felt slightly dated.

Service

6.0

While some staff were attentive, there were notable lapses in communication that disrupted our stay.

Location

9.0

The hotel is perfectly situated, just a short walk from vibrant attractions.

Dining

9.0

The food was excellent and the variety covered many tastes, making dining an enjoyable experience.

Facilities

8.0

The facilities met our needs well, although there could be enhancements to elevate the experience.

Emily

United Kingdom, November 2024

8.6/10

I recently enjoyed a week at Serrano Resort and it was an unforgettable experience. The hotel's infrastructure is remarkable, perfect for a honeymoon or family vacation. The restaurant serves outstanding food, but my room had an unpleasant smell that detracted from the overall comfort. While the price was on the higher side, the quality of the amenities made it worth it, although I would suggest checking the room beforehand.

Rooms

7.0

The room I stayed in was not in the best condition, with an odd smell which impacted my comfort.

Service

9.0

The staff were pleasant and attentive, ensuring that my needs were met during my stay.

Location

9.0

The hotel is in an excellent location, just a short distance from the main street, making it convenient for shopping and exploring.

Dining

Facilities

9.0

The overall facilities were very impressive and well-maintained, adding to the resort experience.

Janet

United Kingdom, November 2024

9.0/10

My stay at the hotel was truly wonderful! The location in the center of Gramado makes it super convenient, and the multiple on-site dining options saved us from long waits in town. The room was very comfortable and had everything we needed. However, the noise from the elevator could be bothersome at times. Overall, this place offers excellent amenities, and I would happily come back.

Rooms

8.0

The room was spacious, comfortable, and well-equipped. The furniture is of excellent quality and very well maintained.

Service

9.0

The service was really attentive and helpful, adding to the overall positive experience.

Location

9.0

The hotel is right in the heart of the city, which is very convenient for exploring Gramado.

Dining

10.0

The dining options were amazing! With four unique restaurants, the food was varied and delicious, catering to various tastes.

Facilities

9.0

The hotel features great amenities, including multiple pools and a fantastic spa that enhances the overall relaxation experience.

Lily

United Kingdom, October 2024

8.6/10

I had a wonderful experience at the hotel, enjoying the charming ambiance and cozy atmosphere. The location was great, just a short taxi ride from the bus terminal, making it convenient after a long journey. The staff was incredibly attentive and went out of their way to assist us, especially when we had an issue with our room and car. However, while the breakfast buffet was excellent, the dining options could be limited during certain hours, and I found the rooms a bit outdated despite being comfortable.

Rooms

7.0

The rooms were extremely comfortable and well-equipped for a pleasant winter experience, though they felt a bit outdated.

Service

10.0

The service was incredibly attentive and helpful, with staff eager to resolve any issues.

Location

9.0

The hotel is conveniently located, just a short taxi ride from the bus terminal and within walking distance to downtown Gramado.

Dining

8.0

The breakfast buffet was amazing, offering a wide range of options, although the dining experience could feel a bit limited during certain hours.

Facilities

9.0

The facilities were well-maintained and inviting, providing a cozy atmosphere throughout the hotel.

Leo

United Kingdom, September 2024

7.6/10

I had an overall enjoyable stay at this hotel in Gramado. The location was perfect for exploring the city, and the variety of dining options kept us well-fed without the hassle of long waits outside. However, my experience was slightly dampened by some issues with the service and house keeping. The combination of a lovely atmosphere and good amenities made it a worthwhile visit.

Rooms

7.0

The room was clean and comfortable, but I did have some trouble with the air conditioning. It was either too cold or noisy, so I ended up turning it off.

Service

5.0

The service had its ups and downs. While some staff were helpful, I faced an awkward situation at the front desk that wasn't well-handled, taking away from the overall experience.

Location

9.0

The location is fantastic! It's within walking distance to most attractions in the city, making it easy to explore with little hassle.

Dining

8.0

There was a great selection of dining options on-site, and we enjoyed trying different cuisines. This is a real plus if you want to avoid waiting in crowded restaurants outside.

Facilities

9.0

The hotel facilities, including the hot pool and spa, were excellent. I particularly enjoyed the time I spent at the spa, which was a perfect way to unwind.