Wish Serrano Resort, Gramado ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

“This hotel sits on a charming hill, just a quick 5-minute stroll to the vibrant downtown area, making it a perfect base for exploration.”view full review

Wish Serrano Resort is a 5-star hotel featuring a bar, private parking, a garden, and a wellness center. It offers a relaxing atmosphere with amenities such as an indoor and outdoor swimming pool, fitness center, and live music. Guests can unwind in the comfort of their rooms, equipped with modern conveniences including flat-screen TVs and free WiFi.

Rooms & Amenities

The 268 rooms at Wish Serrano Resort are equipped with minibars, flat-screen TVs, and air conditioning. Certain units include a seating area and premium bedding for added comfort. Guests can take advantage of 24-hour room service.

Dining Options

Dining options include four on-site restaurants serving a variety of cuisines, including prime cuts at The Grill and Italian specialties at Forneria Serrano. A complimentary breakfast buffet is provided daily, and the poolside bar offers drinks and snacks.

Leisure & Activities

Leisure activities encompass both an indoor heated pool and a non-heated outdoor pool, along with a fitness center and a full-service spa offering treatments and massages. Families can enjoy the Kids Club, while outdoor adventures such as rafting can be explored nearby.

Services & Local Attractions

Wish Serrano Resort features 1032.5 m² of conference space, suitable for meetings and events. The resort also provides services including concierge, room service, and babysitting. Guests can easily access surrounding attractions such as Orchids Park and Rua Coberta.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room Annex

Max:

2 persons

23 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Premier Room Balcony

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Premier Room

Max:

2 persons

25 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Gramado600 m

Airports

Hugo Cantergiani Regional (CXJ) 65.5 km

Salgado Filho (POA) 110.6 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Dining Experience

The restaurants at Wish Serrano Resort are simply fantastic! I loved the half board option, which allowed us to enjoy meals at their upscale restaurants. The filet mignon at the Italian restaurant was to die for, and the breakfast spread was one of the best I've seen at a hotel. Every dish was delicious and beautifully presented.

Isabella123. United States, 2024-04-10Read full review on

Kids' Paradise!

My son had an absolute blast in the recreation area, which was supervised by full-time monitors. He even preferred staying there over exploring the town! It was fantastic to see him so engaged and having fun with other kids. This free facility kept him entertained from morning till night, allowing me some much-needed relaxation.

Joseph2024. Canada, 2024-06-15Read full review on

Relaxing Spa Retreat

I thoroughly enjoyed the spa services at the resort. I booked a couple's massage, and it was incredibly relaxing. The indoor and outdoor pools were also a treat, especially on rainy days. The atmosphere was serene, making it a perfect place to unwind after a busy day of sightseeing.

Ron_Traveler. Australia, 2024-07-20Read full review on

Great Fitness Amenities

The gym at Wish Serrano Resort was well-equipped, allowing me to keep up with my workout routine during my stay. I also loved that the indoor pool was accessible, adding to my fitness options while giving me a chance to relax afterward. The facilities were clean and well-maintained.

JacksonFitnessFan. United Kingdom, 2024-09-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Tennis court
Billiard tables
Table tennis
Archery
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Karaoke
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

Map view

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

City landmarks

Park

Mini Mundo

750 m

Mall

Rua Coberta

650 m

Theme Park

Aldeia do Papai Noel

1.0 km

Landmark

Black Lake

1.5 km

Landmark

Lago Negro

1.7 km

Store

Casa do Colono

1.2 km

Landmark

Trem Maria Fumaca

620 m

Amusement Park

Child Square

910 m

Landmark

Estatua do Maestro Eleazar de Carvalho

1.0 km

Landmark

Museu do Sapato

1.2 km

Landmark

Master Key Escape Game

920 m

Nearby

Church

Igreja Matriz Sao Pedro Apostolo

460 m

Square

Praca Major Nicoletti

360 m

Avenida Borges de Medeiros 2659

Fonte do Amor Eterno

490 m

Square

Etnias Square

240 m

Avenida das Hortensias Centro

Rotula das Bandeiras

370 m

Avenida Borges de Medeiros 2497

Mundo de Chocolate

230 m

Mall

Caminho das Estrelas

360 m

Church

Relogio Church

170 m

Avenida das Hortensias 5382 Estrada Gramado-Canela

O Reino do Chocolate

330 m

Rua Emilio Sorgetz Centro

A Rua Torta de Gramado

320 m

Museum

Memorial Casa Italiana

220 m

R. Leopoldo Rosenfeld

Joaquina Rita Bier Lake

590 m

Museum

Museu do Festival de Cinema de Gramado

370 m

Rua Sao Pedro 369 Centro

Dr. Carlos Nelz Arts Museum

490 m

Avenida das Hortensias Centro

Mirante do Belvedere

300 m

Public Building

Municipal Centre of Culture

530 m

Church

Igreja Metodista

560 m

Gallery

Galeria Arte12b

570 m

Public Building

Prefeitura Municipal de Gramado

500 m

Restaurants

Cantina Pastasciutta

330 m

Avenida Borges de Medeiros 2083 Centro

C est Mieux de la Foundue

100 m

Rua Angelo Bisol 223

Forneria di Como

110 m

Avenida das Hortensias

Frontera Sur

120 m

Avenida das Hortensias 1480

Malbec Restaurante

320 m

Avenida Borges de Medeiros 2101

Restaurante Santa Colina

100 m

Rua Angelo Bisol Esquina De Cima da Rua Torta

Imperio Gramado Restaurante

100 m

Rua Angelo Bisol No 260 Centro

Chateau de La Fondue

260 m

Rua Coronel Joao Correa 101 Centro

Reviews and Ratings

Feedback from previous guests about their experience.

Logan

United Kingdom, January 2025

7.8/10

I had a mixed experience at this hotel. On one hand, we were treated like royalty with an unexpected upgrade and the food was delightful. The location is fantastic, making it easy to explore the area. However, the service left much to be desired, especially during a few hiccups in our stay. Overall, it was a comfortable experience, but there is room for improvement.

Rooms

7.0

The rooms were spacious and well-furnished, although they felt slightly dated.

Service

6.0

While some staff were attentive, there were notable lapses in communication that disrupted our stay.

Location

9.0

The hotel is perfectly situated, just a short walk from vibrant attractions.

Dining

9.0

The food was excellent and the variety covered many tastes, making dining an enjoyable experience.

Facilities

8.0

The facilities met our needs well, although there could be enhancements to elevate the experience.

Emily

United Kingdom, November 2024

8.6/10

I recently enjoyed a week at Serrano Resort and it was an unforgettable experience. The hotel's infrastructure is remarkable, perfect for a honeymoon or family vacation. The restaurant serves outstanding food, but my room had an unpleasant smell that detracted from the overall comfort. While the price was on the higher side, the quality of the amenities made it worth it, although I would suggest checking the room beforehand.

Rooms

7.0

The room I stayed in was not in the best condition, with an odd smell which impacted my comfort.

Service

9.0

The staff were pleasant and attentive, ensuring that my needs were met during my stay.

Location

9.0

The hotel is in an excellent location, just a short distance from the main street, making it convenient for shopping and exploring.

Dining

Facilities

9.0

The overall facilities were very impressive and well-maintained, adding to the resort experience.

Janet

United Kingdom, November 2024

9.0/10

My stay at the hotel was truly wonderful! The location in the center of Gramado makes it super convenient, and the multiple on-site dining options saved us from long waits in town. The room was very comfortable and had everything we needed. However, the noise from the elevator could be bothersome at times. Overall, this place offers excellent amenities, and I would happily come back.

Rooms

8.0

The room was spacious, comfortable, and well-equipped. The furniture is of excellent quality and very well maintained.

Service

9.0

The service was really attentive and helpful, adding to the overall positive experience.

Location

9.0

The hotel is right in the heart of the city, which is very convenient for exploring Gramado.

Dining

10.0

The dining options were amazing! With four unique restaurants, the food was varied and delicious, catering to various tastes.

Facilities

9.0

The hotel features great amenities, including multiple pools and a fantastic spa that enhances the overall relaxation experience.

Lily

United Kingdom, October 2024

8.6/10

I had a wonderful experience at the hotel, enjoying the charming ambiance and cozy atmosphere. The location was great, just a short taxi ride from the bus terminal, making it convenient after a long journey. The staff was incredibly attentive and went out of their way to assist us, especially when we had an issue with our room and car. However, while the breakfast buffet was excellent, the dining options could be limited during certain hours, and I found the rooms a bit outdated despite being comfortable.

Rooms

7.0

The rooms were extremely comfortable and well-equipped for a pleasant winter experience, though they felt a bit outdated.

Service

10.0

The service was incredibly attentive and helpful, with staff eager to resolve any issues.

Location

9.0

The hotel is conveniently located, just a short taxi ride from the bus terminal and within walking distance to downtown Gramado.

Dining

8.0

The breakfast buffet was amazing, offering a wide range of options, although the dining experience could feel a bit limited during certain hours.

Facilities

9.0

The facilities were well-maintained and inviting, providing a cozy atmosphere throughout the hotel.

Leo

United Kingdom, September 2024

7.6/10

I had an overall enjoyable stay at this hotel in Gramado. The location was perfect for exploring the city, and the variety of dining options kept us well-fed without the hassle of long waits outside. However, my experience was slightly dampened by some issues with the service and house keeping. The combination of a lovely atmosphere and good amenities made it a worthwhile visit.

Rooms

7.0

The room was clean and comfortable, but I did have some trouble with the air conditioning. It was either too cold or noisy, so I ended up turning it off.

Service

5.0

The service had its ups and downs. While some staff were helpful, I faced an awkward situation at the front desk that wasn't well-handled, taking away from the overall experience.

Location

9.0

The location is fantastic! It's within walking distance to most attractions in the city, making it easy to explore with little hassle.

Dining

8.0

There was a great selection of dining options on-site, and we enjoyed trying different cuisines. This is a real plus if you want to avoid waiting in crowded restaurants outside.

Facilities

9.0

The hotel facilities, including the hot pool and spa, were excellent. I particularly enjoyed the time I spent at the spa, which was a perfect way to unwind.